Home   / Altair BI Privacy Policy

Altair BI Privacy Policy

This Privacy Policy is effective as of August 31, 2017.

Altair BI is committed to protecting your privacy. This Privacy Policy (“Policy”) applies to those who visit our website. Amendments to this policy will be posted to this URL and will be effective when posted. Your continued use of this site following the posting of any amendment, modification, or change shall constitute your acceptance of the amendment. We will notify you by email when material changes are made to the privacy policy prior to that change becoming effective.

Information Related to Data Collected for our Clients

Altair BI collects information under the direction of its Clients and has no direct relationship with the individuals whose personal data it processes.

Choice

We collect information for our clients. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly.

Service Provider/Onward Transfer

Altair BI may transfer personal information to companies that help us provide our service. Transfers to these third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

Access to Data Controlled by our Clients

Altair BI has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Client (the data controller). If the Client requests Altair BI to remove the data, we will respond to their request within 30 business days.

Information Collected from You

We collect the email addresses of those who communicate with us via email, information about the pages consumers access on the Altair BI website, and information voluntarily submitted by the consumer (for example, filling out a survey or service registration form). The types of information that may be requested include your name, company name, email address, telephone number, and credit card information. The information we collect is used to improve the quality of the Altair BI website, to provide you with support when you are using our site, to bill your account for services provided, for research, and to contact you about your account when necessary. Your information will never be sold to or shared with other companies or organizations for commercial purposes or as otherwise outlined in the Policy.

Communications from the Website

If you wish to subscribe to our newsletter(s), we will use your email address to send the newsletter to you. If you no longer wish to receive these communications you can opt out by following the instructions contained in the emails you receive or contacting us at privacy@altairbi.com.

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Service Providers

We use other third parties such as a credit card processing company to bill you for services and an email service provider to send out emails on our behalf. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service.

Legal Disclosure

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.

In the event Altair BI goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via Altair.com [prominent notice on our Website for 30 days] of any such change in ownership or control of your personal information.

Use of Cookies

When you use the Altair BI website, we may store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on the Altair BI website. We do not use cookies to spy on you or otherwise invade your privacy. They cannot invade your hard drive and steal information. We use cookies to help you navigate the Altair BI website as easily as possible, and to remember information about your current session. These are the Session Cookies, and they are removed from your system when you close the web browser or turn off the computer. We also use persistent cookies to analyze information about visitors to the Altair BI website. No personal information is collected during this process. A persistent cookie remains on your hard drive after closing the web browser or turning off the computer.

Want to Know More?

 

Contact us